At the Mobile World Congress (MWC) 2024 in Barcelona, Microsoft showcases its latest advancements in generative AI and their impact on the telecommunications industry. In a blog by Jason Zander, Executive Vice President, Strategic Missions and Technology, Microsoft highlights how operators are leveraging AI and Copilot solutions to enhance customer experiences, streamline operations, and modernize networks. Updates to the Azure for Operators portfolio include the Operator Nexus platform, accelerating new service launches and improving operational efficiency, and Azure Operator Insights and Copilot, enabling proactive and predictive network management. Azure Operator 5G Core, now in public preview, offers a containerized mobile packet core supporting 2G to 5G, while Azure Operator Call Protection, in public preview, uses AI to protect consumers from scam calls. Microsoft’s commitment to security and compliance is evident through its participation in security assurance schemes and support for industry standards. Overall, Microsoft’s Azure for Operators portfolio continues to drive innovation and efficiency in the telecommunications sector, showcasing the power of AI in transforming networks and customer experiences.
